We Do One Thing Really Well... CLEAN HOMES!

  • What is Serenity Clean?

    • We are a house cleaning company based out of Ohio, USA.

    • We have 8 locations, soon to be 9!

    • We are expanding nationally to 432 locations!

  • All of our back end services and management is remote!

About This Role:

✨ RESPONSIBILITES:

  • Answer all inbound sales calls with a smile!

  • Follow up with all leads immediately—calls, texts, emails—whatever it takes!

  • Follow up, follow up, follow up! Did we mention... follow up? 😊

  • Be responsible for handling weekend sales, including resolving card declines to keep bookings on track.

  • Track and address client success issues over the weekend to ensure smooth service.

  • Always stay positive: never say "no, can't, don't, won't"—it’s all about saying "yes!"

  • Take 15 minutes (or less!) for daily sales training before your shift—don’t worry, we provide the platform!

  • Stick to our proven, easy-to-follow sales process—it works, we promise!

✨ REQUIREMENTS:

  • Solid neutral American accent

    • Insert recording or link of script in application form!

  • Strong communication skills

  • Customer focus

  • Ability to ALWAYS be agreeable

    • "I agree!"

  • Ability to live our Core Values

    • Be impeccable with the word.

    • Don't take anything personally.

    • Don't make assumptions.

    • Always do your best.

  • Ability to be resourceful and solve problems as the arise

  • Ability to show empathy for angry and dissatisfied clients

  • Let them know we understand, and WILL make it right

  • Experience with the following platforms, or ability to learn them quickly:

  • GoHighLevel

  • BookingKoala (Booking Software)

✨ BENEFITS OF THIS ROLE:

  • Hourly plus commission

  • Opportunity for future growth!

  • Could lead to full time work during the work week!

  • World class sales training that you take with you every where!

  • Competitive compensation

  • Opportunity to grow on a personal level through our Core Values

  • Giving the Gift of Serenity to our clients!

APPLY NOW!

A neutral American accent (aka broadcasters accent) and ability to communicate fluently with local USA citizens, is one of the most important factors for this role.

Please create a voice recording of with the following script:

"Thank you for calling Serenity Clean, what information can I get for you?

Wonderful, have you ever used a service like ours before?

Great, in this call I will get you any and all information you need about our services including pricing and schedule availability.

How many bedrooms and bathrooms are in your home?

Do you have enough information to make a decision?"

You can insert a file of the recording below, or insert a link to the recording! We will not move forward with an application without one of the two! 

Everyone is wired differently! Please go to following website and take the 16 Personalities assessment.

16personalities.com

Once this is complete, move to the next step of this application...